I of course, like most professionals, hope my clients will be happy with my work. Set out below are the standards you can expect from me.
If you feel I've met them I hope you will say so and give me a testimonial for the page What My Clients Say. If you feel I haven't I hope that you will tell me first so that we may resolve any issues or misunderstandings.
Where the work involves the preparation of a report on a family, individual or a record in an archive and whether a client is a professional client, group or an individual, they can expect to receive as a minimum:-
Family History is of course very much more than knowing a few basic details about our ancestors and their families although finding these facts is the first step in all family research. Having commissioned a basic report clients may wish to consider whether that might not be converted into something more substantial.
The Report on the Ancestry of Roland Higgins, linked below involved, in addition to the compilation of the basic report:-
For an additional sum of just under £110 a basic report became a family history..
All research work outside the scope of the Fixed Fee Report, which might include searching in an archive, preparing a report, visiting a cemetery or other place relevant to a family history is charged at twenty pounds sterling (£20) an hour for each hour spent. Time of part of an hour is charged in units of six minutes.
Out of pocket payments which might be
There are four reports linked below.
One is a report on the ancestry of my father prepared after having completed research for a basic report and then accessing further resources.
One is a report on an interesting will of my great uncle, demonstrating how a will might give additional family information outside the census and BMD records. Though the will maker and several of the beneficiaries are my relatives I never knew any of them so that I was able to approach the task with professional detachment.
The third is a report detailing the death in WW1 of another great uncle, Francis Higgins, in circumstances where his military records have not survived. The investigation involved a visit to a military archive and the consultation of a War Diary as well as a consideration of census records and a Family Bible.
In the section One of My Ancestors is a link to the autobiography of my grandmother, another person I never knew and who was rarely discussed at home.
Some of your ancestors are likely to have had interesting stories to tell which can be researched by me in the same way as I have researched stories about my own ancestors and the ancestors of my clients.
I would be delighted to assist you in finding out about your ancestors
and look forward to hearing from you.